Privacy Policy
Last updated: September 8, 2025
Welcome to derbyshirerenewables.co.uk. This Privacy Policy explains how Derbyshire Renewables (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website.
1. Information We Collect
We only collect personal information that you voluntarily provide to us when you submit an enquiry form on our website. This information may include your name, email address, phone number, and any other details you provide in the message field related to your enquiry.
2. Consent
By submitting an enquiry form on our website, you are providing your explicit consent to the collection and use of your personal information as described in this Privacy Policy.
3. How We Use Your Information
The information we collect is used solely to contact you and respond to your enquiry. We use this data to provide you with a detailed and accurate quote, offer a service, or answer any questions you may have.
To fulfill your request, we may share your information with our trusted and verified installer network, which includes Renewable Heat (UK) Ltd and Your Energy. We do not sell your personal information to any third parties.
4. Data Storage and Security
We are committed to ensuring that your information is secure. We store your data on secure servers and have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We will retain your personal information for as long as necessary to address your enquiry and for a reasonable period thereafter for our business records.
5. Your Rights
Under data protection laws, you have certain rights concerning your personal data. You have the right to:
- Request a copy of the personal information we hold about you.
- Request that we correct any inaccurate or incomplete information.
- Request that we delete your personal information.
To exercise any of these rights, please contact us using the details provided below.
6. Cookie Policy
A cookie is a small file that is placed on your computer or mobile device when you visit a website. We use cookies to improve your user experience on our website.
How We Use Cookies:
- Essential Cookies: These cookies are necessary for the website to function properly. For example, they may be used to manage your session as you fill out our enquiry form.
- Analytics Cookies: These cookies help us understand how visitors interact with our website. The information is collected anonymously and helps us improve our website’s performance and content.
Managing Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
7. Changes to this Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Any updates will be effective immediately upon posting.
8. Contact Us
If you have any questions about this Privacy Policy or our use of your information, please contact us.
